Allied health
She puts the appointment in the calendar
First-call bookings written back to Cliniko, Halaxy, or Nookal. The caller hangs up with a time, and the diary already has it.
She answers the clinic phone. Then she books it.
Cleo puts the appointment in Cliniko, Halaxy, or Nookal on the first call. Built for allied health and NDIS, not a generic receptionist.
“Hey there, I’m Cleo!”
Two ways clinics use Cleo
Same receptionist. Different outcomes, depending on how your clinic works.
NDIS
Every coordinator call gets an answer
Structured message-take and a summary to the team. No practice-software write-back — your coordinators stay in control of the next step.
From a ringing phone you cannot pick up, to a booked or briefed team
Most missed clinic calls happen while someone is already with a patient.
Built for the clinic phone, not a generic inbox
Allied health gets the booking in the diary. NDIS gets a structured message and a summary to the team.
First-call bookings
Allied health
Cleo writes the appointment back to Cliniko, Halaxy, or Nookal while she is still on the call.
Structured message-take
NDIS
Coordinator and participant calls get a clear note and a summary to your team. No PMS write.
Your clinic, your rules
What it means for you:
Services, hours, and escalation paths come from your clinic — not a generic script.
Summaries to the team
What it means for you:
Each call lands as a structured SMS or email note your team can act on.
The weekday phone, covered
What it means for you:
Cleo picks up when your clinicians are with patients — the calls that already come in during clinic hours.
Australian hosted data
What it means for you:
Data stays in Australia under the Privacy Act. Call audio is ephemeral by default; retaining recordings is an optional add-on.
How clinics get Cleo on the phone
A short setup with your team — not a self-serve flip of a switch.
01
Book a demo
Walk through how Cleo answers your clinic phone and which door fits — allied health or NDIS.
02
Connect the clinic
Share your number, services, hours, and — for allied health — Cliniko, Halaxy, or Nookal.
03
Set the outcome
Allied health: first-call bookings into the diary. NDIS: structured message-take and a team summary.
04
Launch when the clinic is ready
We turn Cleo on with your team, with a human path for anything she should not handle alone.
Simple pricing for allied health and NDIS
Minute-based plans. $0 setup for the first 87 providers. No lock-in contracts.
Getting Started
Starter
$129 /month
90 minutes included
For sole traders and small clinics starting with Cleo.
Book a 15-minute demo- 90 minutes included
- Clinic phone answering
- SMS & email summaries
- Cliniko / Halaxy / Nookal write-back
- NDIS structured message-take
Most Popular
Best Value
Growth
Most Popular · Growing clinics
$229 /month
180 minutes included
For established clinics with a steady phone load.
Book a 15-minute demo- 180 minutes included
- Everything in Starter
High Volume
Professional
$599 /month
500 minutes included
For busy practices handling a high call volume.
Book a 15-minute demo- 500 minutes included
- Everything in Growth
- Higher included minutes
- Priority onboarding
Call audio is ephemeral by default. Optional recording retain is available if your clinic needs to keep audio.
Ready to put Cleo on the clinic phone?
Book a 15-minute demoFAQs
Answers to common questions
What is Call Cleo? +
Call Cleo is an AI receptionist built for allied health and NDIS, not a generic receptionist. For allied health, she puts the appointment in Cliniko, Halaxy, or Nookal on the first call. For NDIS, she takes a structured message and sends a summary to your team.
How do I get Cleo on our clinic phone? +
Book a 15-minute demo. We connect Cleo to your existing clinic number so callers reach her on your line. Book a demo →
How much does Cleo cost? +
Starter is $129 per month for 90 minutes, Growth is $229 for 180 minutes, and Professional is $599 for 500 minutes. Setup is $0 for the first 87 providers. See plans →
Does Cleo write bookings into our practice software? +
Yes for allied health: first-call bookings write back to Cliniko, Halaxy, or Nookal. For NDIS, Cleo does structured message-take and a summary to the team — she does not write into a PMS.
What happens on an NDIS call? +
Cleo answers, captures a structured message, and sends a summary to your team. That is the NDIS outcome — message-take only, no practice-software write-back.
Will callers know they are speaking with AI? +
Yes. Cleo introduces herself as an AI assistant at the start of the call. Transparency is the default, and it aligns with NDIS Quality & Safeguards awareness — that is not a certification claim.
Where is clinic data hosted? +
Data is hosted in Australia and handled under the Privacy Act. We are NDIS Quality & Safeguards aware; that is not a certification.
Does Cleo keep call recordings? +
Call audio is ephemeral by default. If your clinic needs to retain recordings, that is an optional add-on — not the default, and not “every call is stored forever.”
What happens on an urgent call? +
You set the escalation path. Cleo can take the message, notify your team, or follow the clinic rules you give her. Life-threatening emergencies are directed to triple zero.
Put Cleo on the clinic phone
Allied health bookings in Cliniko, Halaxy, or Nookal. NDIS message-take with a summary to the team.
Book a 15-minute demo